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Frequently Asked Questions

How does the photobooth work?

  • Our photobooths are fully self-serve with a friend or photographer, designed for ease and convenience. Each booth is equipped with professional-grade lighting to ensure every shot looks studio quality.  Just step in, pose, and have someone snap your photo with a camera or cell phone.

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Can the front of the booth be customized?

  • Yes! We offer a magazine-style custom cover with your name, date event theme and tagline.

How long does setup take?

  • Our team will handle the full setup of the photobooth at your venue, so your guests can enjoy it throughout your event.  Once the celebrations end, we’ll return to break it down.  No hassle and no stress for you.  Setup takes 1-2 hours.  Breakdown takes 30-40 minutes.

Is a deposit required?

  • Yes! A $500.00 deposit secures your date.  A deposit is required immediately after we confirm your event date.  Please do not submit a deposit before we can confirm that our photobooth is available for the date of your event.  The remaining balance of your payment is due 45 days prior to your event.  

What is your cancellation policy?

  • All deposits are non-refundable

How far in advance can I book?

  • We are taking bookings up to  2 years in advance

Can I reserve the photobooth for an outside event?​

  • To preserve the elevated experience and integrity of our setup, STEP NSIDE PHOTOBOOTH is available for indoor events only.  We are unable to accommodate outdoor bookings due to the risk of weather-related damage and exposure.

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